Managed Services

Ongoing support from people who know the environment.

Application support, release management, and enhancement work for organizations running PeopleSoft HCM or Financials — delivered by people who understand your configuration rather than a rotating queue.

What brings people here

  • Support is currently absorbed by a team that has other priorities
  • PUM images are falling behind and nobody owns the cadence
  • Enhancement requests queue up because there is no capacity to deliver them

What we do

  1. Application development

    Interfaces, workflows, enhancements, bolt-ons, reports, and queries.

  2. Incident management

    Break-fix, data issue resolution, root cause analysis, and end-user support.

  3. Release management

    Patches, upgrades, bug fixes, regulatory updates, and the application of PeopleSoft Update Manager (PUM) images.

  4. Special projects

    Security initiatives, data archiving, functional support, end-user training, change management, and new feature enablement.

What you get

  • A defined PUM cadence with a schedule rather than an intention
  • Incident handling with root cause recorded, not just resolution
  • Enhancement delivery within the standing arrangement
  • Documentation your team can act on

Where this fits

Release management is where managed-services arrangements quietly fail. Falling behind on PUM images is easy — each deferral is individually defensible — and the cumulative gap turns a routine update into a project. We treat cadence as a standing commitment.

How we engage

Project delivery, managed services, or experienced consultants working alongside your team.

Related services

Talk through your environment

A short conversation is usually enough to establish whether this is the right next step.

Schedule a consultation213-260-0563